Returns & Exchanges
At Zoya Home, we want you to love every piece you bring into your space; however, if you are not entirely satisfied, we offer a 30-day return policy on most furniture and decor items.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing